What is Grievance Redressal?

Readily available means of grievance redressal provided by a Data Fiduciary or Consent Manager in respect of any act or omission regarding the performance of its obligations in relation to the personal data of such Data Principal.

Source: The Digital Personal Data Protection Act, 2023 (No. 22 of 2023)

The process through which you can complain to a company about how they handle your data. Every Data Fiduciary must provide a way for you to raise concerns, and they must respond within a set time period.

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